Refund Policy
Refund & Return Policy
We put a lot of love into every pie, and we want you to be happy with your order. Because our products are perishable, handmade food items, all sales are final and we cannot accept returns.
Order Changes and Cancellations
Because we bake to order, cancellations or changes must be requested at least 48 hours before your scheduled pickup or delivery date to receive a full refund. Cancellations after that window may not be eligible for a refund, since ingredients may already be purchased and baking may be underway.
Missed Pickups
If you miss your scheduled pickup, please reach out as soon as possible. We'll do our best to arrange another time, but pies not picked up within 30 minutes of the scheduled time may be forfeited without refund, as we cannot guarantee freshness beyond that point.
Allergens and Ingredients
Our pies are made in a home kitchen that handles wheat, dairy, eggs, tree nuts, peanuts, soy, and other allergens. We cannot guarantee any product is allergen-free, and we cannot offer refunds based on allergen concerns not raised before ordering. Please review ingredient information and contact us with allergy questions before purchasing.
Cottage Food Disclosure
In accordance with Texas cottage food law, please note: "This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department."